Jiya 9 takes your personal information seriously. Here you'll find a clear, transparent overview of what data we collect, how we use it, and how we keep it safe.
Jiya 9's Core Data Protection Pillars at a Glance
Every transaction and personal detail you share is protected with SSL/TLS encryption — no outside party can access your data.
Jiya 9 never sells your personal information to third parties. Your data is used solely to improve our services.
You have the right to view, correct, or delete your information at any time. Simply contact our support team.
Your data is stored on high-security servers and protected through regular security audits and updates.
We clearly disclose which cookies we use and why. You can disable any non-essential cookies at any time.
All documents submitted for identity verification are stored with strict confidentiality. Only authorized personnel have access to them.
Jiya 9 (referred to herein as "we", "the platform", or "Jiya 9") is an online sports betting and gaming service operating for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, store, use, and protect your personal information.
By using Jiya 9, you agree to this Privacy Policy. We believe transparency is the best policy — which is why we've clearly laid out everything about your data right here.
This privacy policy is our Terms & Conditions should be read together. Both documents collectively form the complete legal framework governing your use of Jiya 9.
Jiya 9 may collect your information from various sources. Details are provided below.
| Data Type | When It Is Collected | Mandatory |
|---|---|---|
| Full Name | At Registration | Yes |
| Mobile number | At Registration | Yes |
| Email Address | At Registration | Yes |
| Date of birth | At Registration | Yes |
| National ID number | During KYC Verification | On Withdrawal |
| Address | During KYC Verification | On Withdrawal |
| Payment Information (Mobile Number) | Transaction time | Yes |
When you use Jiya 9, the following information may be collected automatically:
Jiya 9 uses your information only for specific, lawful purposes. It is never used for anything beyond those purposes without your consent.
Jiya 9 may notify you of bonus offers, promotions, and new features via SMS or email. If you'd prefer not to receive such messages, you can opt out at any time by contacting support.
Jiya 9 does not sell your personal information to third parties. However, information may be shared in limited, specific circumstances.
Cookies are small text files stored in your browser. Jiya 9 uses cookies to improve your experience.
You can disable non-essential cookies from your browser settings. However, doing so may cause some features of Jiya 9 to not work properly.
Jiya 9 retains your information only for as long as necessary — no longer. Retention periods vary depending on the type of data.
| Data Type | Retention period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal Obligation |
| Transaction History | 7 Years | Financial Regulation |
| KYC Documents | 5 years after account closure | Legal Requirement |
| Betting history | 3 Years | Dispute Resolution |
| Support Conversations | 2 Years | Service Quality |
| Login log | 1 year | Security |
Once the retention period expires, your data is securely deleted or anonymized. To request early deletion, email us at support@jiya9.online.
Jiya 9 believes you have full rights over your data. All of your rights are outlined below.
To exercise these rights, email support@jiya9.online. We'll respond within 30 days. In some cases, we may be unable to fully delete data due to legal obligations — we'll explain the reason if that applies.
Jiya 9 is strictly for users aged 18 and above. We do not knowingly collect information from minors.
If a parent or guardian believes their child has created an account on Jiya 9, please contact us immediately at support@jiya9.online. We'll promptly close the account and delete all associated data.
Jiya 9 follows the highest industry security standards to keep your information safe.
Jiya 9 may update this Privacy Policy at any time. We'll notify you of any changes.
For any questions, complaints, or requests regarding this Privacy Policy:
Your privacy is our top priority at Jiya 9. Register now and enjoy a safe betting experience.